Outsourced IT support is a smart solution for busy organisations that want to focus their time, attention, effort and money on delivering their core business objectives.

Every business needs to prioritise how it spends its money and it’s tempting to take a DIY approach to some of the more functional elements of the operation in order to make greater investment in the key things that have a direct impact on revenue.

But here’s the truth: everything you do as a business has an impact on your bottom line – and that’s certainly true when it comes to IT, where tiny issues can cause programmes or entire systems to shut down, costing you money in real time. That’s where outsourced IT support comes into its own.

Every business is dependent on its IT networks to a greater or lesser extent, and so although it may seem like a neat solution to delegate responsibility for them to a single person, the chances are you still won’t have the expertise available to ensure ongoing reliability, protection and performance.

Working with an outsourced IT specialist like Our Tech Team gives you unrivalled access to the industry-leading specialist knowledge, the most up-to-date software to combat cyber threats and total peace of mind over reliability – all at an affordable price.

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Outsourced IT support means you get the benefit of up-to-the-minute knowledge

It’s our job to be on top of current IT trends – whether that’s in new or emerging developments in cyber protection, new products coming to market, understanding the pros and cons of the latest hardware or software available, or new thinking on data storage and recovery solutions.

We invest heavily in ensuring our specialist outsourced IT team is armed with the skills and knowledge that not only ensures you have the best systems to meet the specific needs of your business, but also protects you from online fraud and systems failure and keeps you compliant with current privacy laws.

And when there’s a complex issue that needs to be resolved, you’ll have the peace of mind of knowing that we have the knowledge to deal with it – either within our existing team, or via one of the many trusted specialist partners we work with.

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Outsourced IT support means you benefit from the lessons of others

Because we provide outsourced IT support to a large number of clients, we’ve had experience of just about any situation you can imagine. What that means is that we have evolved a highly developed understanding of best practice.

We use what we learn with our clients to build in safeguards for everyone we work with in the future – meaning that you get the benefit of years of real experience of us dealing with – and solving – common and not-so-common issues.

Outsourced IT support gives you 24/7 cover

Many companies use outsourced IT specialists in addition to an in-house person or team. This gives them the reassurance of having immediate control to deal with simple issues whilst also being able to call on on-demand support for more complex problems.

Partnering with a specialist outsourced IT provider like Our Tech Team also means you don’t need to worry about weekend failures or what happens when your IT lead is absent for any reason – our support can be available 24 hours a day, seven days a week, even on public holidays.

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Outsourced IT support allows you to grow your business and your ambition

Many smaller companies become limited by their technological capabilities. Digital transformation can be costly, and the complexities involved in deploying new systems can be daunting.

The chances are that even if you maintain an in-house team they will lack the kind of current skills and knowledge needed to be able to advise you on the best way of expanding your IT infrastructure to allow you to maintain or develop a competitive advantage in your sector.

Our Tech team’s outsourced IT service effectively means you have an on-demand specialist adviser who can first help you to draw up an IT strategy to deliver your long-term objectives and then be on hand to help you deploy and run it – all at a price that’s affordable and sensible.

Outsourced IT means you can concentrate on what’s important

One of the common complaints of many entrepreneurs and executives is that they can become embroiled in issues that are not seen as being directly related to the core purpose of their business.

How many times have you been distracted by IT failures – a lost document, a crashed system, a bug that stops someone doing something important?

One of the big benefits of having outsourced IT support isn’t about solving the big dramas but solving the small ones.

Every problem you encounter with IT is critical if you don’t know what you’re doing. Being able to call on someone who can solve those irritating but vital issues in minutes or seconds is just as valuable and useful as knowing those same people can step in and recover an entire systems failure.

That peace of mind means you can then get on with the serious business of running your business.

If you’d like to find out more about how our London-based outsourced IT support can help your business to thrive and grow, please get in touch and let Our Tech Team become your tech team.

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