Let OUR Tech Team become YOUR Tech Team

OTT Pro | OTT Secure | OTT Connect

We thrive on helping our clients find more efficient and simplified ways of working to help them work smarter. Technology allows us to do this but knowing what technology can be a difficult decision.

We have over 15 years of experience understanding the way SMB’s work and proactively deliver the necessary IT solutions which provide significant business value. We’ll help you gain confidence in your IT and offer support & advice how to enhance the business ability to manage regulatory change, pursue growth and reduce costs.

We offer a wide range of IT Services, all of which can be bespoke and implemented with your businesses goals, aims and objectives in mind. We’ll work closely with you to determine what the most effective and reliable solutions would be and then implement accordingly. Our offerings follow a proactive and fully managed service, designed to prevent everyday IT issues occurring whilst giving you a peace of mind. You will have a dedicated and responsive team on call should you need assistance.

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  • Unlimited IT Support
  • Remote Assistance
  • On-Site Visits Inclusive
  • Fully Managed IT Services
  • Proactive Response and SLA’s
  • Enterprise Anti-Virus Solutions
  • Patch Management
  • Windows & MAC Support
  • Hardware Purchasing
  • Wireless Networking
  • Network Design and Build
  • Network Security
  • Backup and Data Recovery
  • Cabling Infrastructure
  • Office Relocation / Refurbishments

Network Reports and Health Assessments

Unlike a lot of other IT service providers, OTT regularly check in and run health checks and assessments on office hardware. This allows you to keep in-tune with your office IT and prevents unwanted or hidden costs from emerging out of the blue. At the same time, we’re able to provide network statistics and reports keeping you fully informed on network activity in the office.

Professional & Experienced Engineers

OTT only recruit and work with the best! Our engineers are highly qualified and have many years experience working within the IT industry. With technology forever changing and emerging, we keep up-to-date by attending regular training courses and test new systems in test lab environments. We also use best practices to design and implement office systems.

On-Site & Remote Support

OTT offer both on-site and remote support. 90% of issues can be resolved over the telephone or remotely with an average resolution time of 4 minutes. No matter where you are in the world, OTT are easily able to diagnose and solve problems that may occur on your computer. All calls are logged and easily trackable via our support service desk allowing you to keep track of reported problems.

We're a One Stop Shop for all things Tech

We do IT! Not only will we provide you the physical hardware, we’ll also install, manage and support the cables, software and systems that come along with it. From office networks and email systems to telephone and internet connections, Our Tech Team will effectively act as your in-house IT department and handle all IT requests. We’ll even make those 3rd party provider calls and project manage office moves for you helping you keep IT under one roof.