Building a successful business means having access to a wealth of cost-effective knowledge and expertise that puts you at a competitive advantage in your sector – and that goes for IT support as much as it does for any other aspect of your organisation.

Smart business owners understand that their information technology infrastructure has a direct effect on profitability because it ensures the organisation is able to operate at its maximum efficiency – but the cost of managing those systems in-house can be prohibitive.

That’s why contracting out responsibility for managing your IT networks makes a lot of sense, because it gives you access to industry-leading knowledge, expertise and strategy from people who intuitively understand the needs of your business.

At Our Tech Team, our IT support service based in Central London is flexible, versatile and can be adapted to meet the very unique needs of your specific business, ensuring ongoing reliability, fit for purpose functionality and future-proof strategy.

We work with across all platforms and applications, but we’re also a recognised Microsoft partner, meaning that if your business runs on Microsoft, we’re an ideal choice of IT support partner for you.

Our critically acclaimed, affordable support service can offer you increased efficiency and the space to grow and expand your business through:

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Remote IT support from highly skilled experts

Remote IT support has many advantages, not least in offering a relatively low-cost solution to common IT issues that every business encounters from time to time. Whether it’s a glitch in a piece of software, data recovery or just a slow-running network, immediate help is just an email or phone call away.

Our off-site team is able to securely take control of your system to investigate and then solve the problem quickly and efficiently, getting your systems back online and your business operating as normal as fast as possible.

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On-site support where needed

Very occasionally, you might encounter a problem that can’t be solved remotely, and a more hands-on approach is needed to find a solution.

If our IT support team can’t get you back up and running with remote support, we’ll ensure we’re at your premises as quickly as possible to carry out a more thorough investigation – and we won’t stop until we’ve found the problem and identified the solution.

Access to highly specialised knowledge

Every member of Our Tech Team is highly skilled and has extensive knowledge and understanding of the IT environment and our IT support service is known for its high success rate in problem-solving.

But very occasionally we come across a problem that requires highly specialised knowledge of a specific product or programme – and that’s where our extensive network of specialist trusted partners come into their own. All of which means you can be assured that we’ve got any eventuality covered.

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Tailored IT support and advice services

At Our Tech Team our industry and product knowledge makes us well-placed to help you to identify a digital transformation strategy that’s aligned with your growth strategy – allowing you to realise your ambition for your business.

If you’d like to find out more about how our IT support in Central London can help your business to thrive and grow, please get in touch and let Our Tech Team become your tech team.